Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, postal address, and order details (e.g., flower types, preservation preferences) you provide when placing orders, requesting quotes, or contacting us.
Non-Personal Information: IP address, browser type, device information, and usage data (e.g., pages visited, time spent) collected via cookies or analytics tools.
Cookies: We use cookies to improve your experience, track usage, and analyse trends. You can manage cookie preferences through your browser settings.
2. How We Use Your Information
We use your information to:
Process and fulfil your flower preservation orders.
Respond to enquiries, provide quotes, or arrange delivery/collection.
Send updates or confirmations about your order (e.g., progress updates, completion notices).
Analyse Site usage to improve our services and user experience.
Comply with legal obligations or protect our rights.
3. How We Share Your Information
We do not share your information, unless
Legal Requirements: If required by law, regulation, or court order.
4. Data Storage and Security
We store your data on secure servers and implement reasonable measures to protect it from unauthorized access, loss, or misuse. Physical records (e.g., order forms) are stored securely at our premises in Scotland. However, no online system is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
As a resident of Scotland, under the UK GDPR and Data Protection Act 2018, you have rights to:
Access, correct, or delete your personal data.
Object to or restrict processing of your data.
Withdraw consent (e.g., for marketing emails).
Request data portability.
To exercise these rights, contact us at help@bloomkeeper.co.uk. We will respond within one month, as required by law.
6. Third-Party Links
Our Site may contain links to third-party websites (e.g., payment gateways). We are not responsible for their privacy practices or content. Review their policies before sharing information.
7. Children’s Privacy
Our Site and services are not intended for children under 16. We do not knowingly collect personal information from children. If we learn such data has been collected, we will delete it promptly.
8. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to check back regularly.
9. Contact Us
For questions or concerns about this Privacy Policy, reach out to us at:
help@bloomkeeper.co.uk
5 Ethiebeaton Terrace, Monifieth, Angus, DD5 4RL
Tel:07488600124
Thank you for trusting Bloom Keeper Flower Preservation with your information and flowers.
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